Kathryn Redway Associates
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An extract from 'Make it happen!'

I once attended a very high powered meeting in a multinational firm, and asked the question "What happens to your ideas?"   There was silence, during which someone entered the room.  "Don't mind me," he said as he spotted an empty chair, "Just carry on.  What were you saying?"  I repeated the question.  He got up, went to the flip chart, drew a perfect curve plotted against the axes of time and effort, and punctuated his contribution with the satisfied remark, "This is how things are done here."  I noted, "You must be a senior manager."  "Yes," he said, "I am the managing director."  "And no one tells you when things go wrong." I said.

make it happen!
There was a pause.  He looked around the room.  People were avoiding his gaze.  "I think you may be right," he admitted.  "We need to discuss this."  We did, and soon discovered why this world famous-famous company did not score highly for its innovative powers: the most senior person inspired fear rather than respect.  Accordingly setbacks were not reported.  As a result he was convinced that every new project succeeded and could not see why experimentation was necessary
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  "Make it happen!" is published by Piatkus
ISBN 0-7499-2388-1
   
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